SAN DIEGO -- Again this year, The Lodge at Torrey Pines has captured one of the travel industry's most coveted designations: the 2014 AAA Five Diamond award.
Since its opening in 2002, The Lodge has maintained its Five Diamond designation annually, based on the rigorous criteria put forth by AAA. "This award is well known among sophisticated travelers as a reflection of the 'Best of the Best' among luxury properties," said Ilsa Butler, Executive Vice President of The Lodge at Torrey Pines. "The accreditation process is rigorous and only those properties that achieve the highest level of service, luxury and amenities are privileged to boast Five Diamond status."
According to the Auto Club, AAA inspectors collectively visit some 1,200 hotels and restaurants every week and conduct multiple unannounced evaluations of each property. In addition to evaluating the physical attributes of the resort, inspectors assess all aspects of guest service, from initial reservation through checkout, to determine if the hotel offers the custom service today's luxury hotel guest expects. Only .3 percent of the nation's 59,000 hotel properties and restaurants earn the Five Diamond distinction.
"This award is not just about our luxurious amenities. It is about the caring and personal service--going above and beyond the norm--our staff consistently passes along to our customers," said Dan Fullen, General Manager of The Lodge at Torrey Pines. "That exceptional commitment is what earns us the Five Diamond designation, year after year."
The Lodge at Torrey Pines embodies the pinnacle of Pacific coastal living. Designed in the tradition of architects Charles and Henry Greene, The Lodge is a loving homage of California Craftsman architecture, emphasizing authentic materials and style, respect for the natural landscape, and integration of indoor and outdoor living. The Lodge at Torrey Pines is owned and operated by Evans Hotels, San Diego.
For hotel reservations call 858-453-4420, for restaurant reservations call (858) 777-6635, or visit www.lodgetorreypines.com.