DENVER – Nov. 24, 2004 – Holiday cheer is in the air and as our nation looks forward to the Thanksgiving holiday, Frontier Airlines (Nasdaq: FRNT) provides passengers with a few tips -- and several check-in options -- to ensure a smooth and safe holiday travel experience. First, Frontier recommends that travelers arrive at the airport two hours prior to scheduled flight departure time, both on the outbound and inbound trips.
Frontier also offers the following tips for its customers traveling this holiday season:
* Stay Informed: To check the status of any Frontier flight, customers are encouraged to check real-time flight status on the airline's web site http://www.frontierairlines.com or call Frontier's automated flight information line at 800-432-1359.
* Consider Curbside: Customers, especially those checking ski/snowboard/golf or sporting equipment, are encouraged to use Frontier's full-service curbside check-in at Denver International Airport, which is located on the east side of DIA on Levels 5 and 6.
* Check In Fast: Most e-ticketed customers may skip ticket counter lines by using Frontier's FlexCheck online or kiosk-based check-in system, which allows passengers to check in and print a boarding pass, either from a home PC or a convenient airport kiosk, located at the DIA ticket counter. Learn more about FlexCheck at http://www.frontierairlines.com.
* Skip the Crowd: Customers checking in at Frontier's Denver hub may access the A Concourse via the sky-bridge on the north side of the main terminal to avoid potentially crowded trams.
* Speed Ahead: Ascent and Summit level members of EarlyReturns, Frontier's frequent flyer program, may use the elite lines at the security checkpoints and ticket counter at DIA and other airports where the service is available, to expedite access to the gates.
* Check It and Go: Frontier's aircraft are spacious; however, onboard stowage space is limited. Customers are encouraged to check rolling bags at the ticket counter. Also, please remember that all carry-on luggage is subject to inspection at all security checkpoints.
* Special Treatment: Year-round, Frontier provides extra service to special-needs travelers throughout their travel process. Those passengers are encouraged to notify Frontier of their requirements either prior to traveling by calling 800-432-1359, or at check-in.
* Packing the Pets: Passengers are reminded that Frontier does transport pets; however, (with the exception of trained service animals) they ride in the cargo bin; not in the cabin. For Frontier's complete pet policy, see Rule 195 in the airline's Contract of Carriage at
http://www.myfrontier.org.
* Unwrap It: All wrapped packages/gifts will be unwrapped and inspected, so customers are encouraged to either ship wrapped packages or travel with only unwrapped gifts.
* Know Your Limits: Abide by the TSA permitted and prohibited items, which are listed on Frontier's web site at http://www.frontierairlines.com/about/checkpoint.asp.
* Ticketed Travelers Only: Only ticketed passengers are allowed beyond the security checkpoint. Proper, government issued identification, such as a state-issued drivers license or a passport, along with a coordinating boarding pass, will be needed to pass through security.
Travelers are also encouraged to visit the Transportation Security Administration's (TSA) "Traveler & Consumer Center" site at http://www.tsa.gov to learn more about airport security measures and tips to help travelers save time and smoothly navigate the security and travel process.
Frontier wishes all of its passengers a healthy, safe and joyous holiday season. For more information or to book your holiday travel, please call Frontier Airlines at 800-4321-FLY, visit Frontier's Web site at http://www.frontierairlines.com, or consult your professional travel agent.
Source: Frontier Airlines
