Warrior Custom Golf
Warrior Custom Golf was founded six years a go by a creative visionary named Brendan Flaherty in response to a bad experience he had buying golf clubs. He immediately decided that there had to be a better way to buy golf clubs and went on to start his own company that would treat customers the way he wanted to be treated. "Six years ago I had what at the time can only be called a very foolish idea," he says "I knew we couldn't make any headway into the industry by being just another golf club manufacturer. I did a lot of research and found out that the biggest difference a golf club can make for a golfer is if it actually fits the golfer properly, so I decided to make the best golf clubs possible and custom build every set we make specifically for the golfer who would be playing them.
The custom fitting process starts with the first contact between the company and the customer. Each new customer is asked to provide a specific set of measurements. Each set of clubs is then painstakingly custom hand-assembled to meet the exact specifications required to provide maximum performance for the customer who ordered them. The clubs are then shipped via Fed-ex directly to the customer, who is then given 45 days to test play the new set of clubs to make sure they perform as well as hoped and anticipated. If the customer has any problems or isn't getting the desired results, the clubs can then be returned for a refund or better yet, adjusted back at the factory to meet any special needs. This entire process leads not only to better golf, but better yet, happy customers.
Warrior Custom Golf
15 Mason, Suite A
Irvine, CA 92618
Sales: 1-800-600-5113
Customer Service : 1-800-580-8622
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Happy wrote on: Sep 20, 2011
I think their clubs are actually pretty good....At least the ones I've tried. They are about as good as anything else I have in the bag (Callaway & Ping), really can't see much difference. No better, no worse.
Their tactics are nothing more than "High Pressure" tactics similar to the ones that were used in the "Time Share" industry and by used car salesmen.
If it's a free club, for the price of shipping, then stick to your guns and accept ONLY, the free club + S&H.
They try to draw you in by offering you another free club which requires you to actually purchase something else.
They always say, "Now for your trouble, we will be sending you...".
They have tried that with me, but I always tell them that I'm on a fixed income and can't afford to pay for all the extra clubs. That's when the "High Pressure" tactics begin. Each and every time you just say NO, to their offer and the price will continue to drop.
Eventually the salesman will get to his rock bottom price, where you still have to say NO!
Be persistant, like they are and stick to to your story, "Fixed Income & Can't Afford" and "You said it was free for the S&H, because if it is not then we have nothing further to talk about".
They will still send you the club any way, just for the S&H, because they are looking at the bigger picture......That's OK, we'll sell him something later"!
This does take some perseverance, but you can walk away from the deal with your free club.
You can't really get mad at them....After all, they only do what you allowed them to do!!!
Reply
Stewart wrote on: Jun 8, 2011
I made and order for a free club from a TV add , Knowing nothing is free I called , I had to try a driver to get this club and return the driver if I didn't like or pay for it . Received the clubs well ahead of time , the driver I couldn.t use so I called about this I was sent another driver (different model , shaft and grip ) at no charge this driver is great so my dealings with Warrior have been all positive
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Simpson wrote on: Oct 17, 2007
Brendan Flaherty might have high hopes for this company, but I certainly don't. He starts a company because he had a bad experience buying golf clubs.?!?
Hmmm, let's see here ... they shipped the wrongs clubs the first time and then charged my credit card for 3 times the amount, and then charged me for the return - that took 7 calls, 2 letters and 1 month to get straightened out, then they sent me the wrong clubs again "and" charged my credit card *twice* for the same thing.
Never will I do business with these idiots again.!
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Talent Golf wrote on: Sep 30, 2010
Check out www.youtube.com/talentgolf to see warrior custom golf horrible customer service!
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Daryl wrote on: Jul 23, 2007
Warrior clubs is sending SPAM mail via GolfCpons.com. I would do your research before buying anything from this company - Here is a link to an article aboutthis questionable golf company and others who operate like them.
http://findarticles.com/p/articles/mi_m0HFI/is_1_53/ai_82625815
Reply
Don wrote on: Jul 4, 2007
Stay away from Warrior, they promise the moon and do not deliver.
They have the worst customer service in the world. Once they sell you something, it is now your problem. The sales people are rude and inpololite.
Take my advice. Saty away, you will thank me.
Reply
Jeremy wrote on: Jul 3, 2007
I and many other numerous customers have had many poor experiences with Warrior custom golf. I ordered three wedges from this company and as of this date, July 3rd 2007, have not received them. They received their money, but I did not get my clubs. I requested the status of my order after waiting more than 6 weeks. I got a response stating that my clubs were shipped out and they even gave me a USPS tracking number. This tracking number does not exist according to USPS. I have enquired about this to Warrior custom golf 4 or 5 times and they will not respond. I recommend that anyone looking to purchase golf clubs from this company should not. They have a history of poor customer service and were even fined by the FCC for illegal practices. Buyer beware.
Reply
Happy wrote on: Sep 21, 2011
High Pressure Sales at Warrior Golf....
I think their clubs are actually pretty good....At least the ones I've tried. They are about as good as anything else I have in the bag (Callaway & Ping), really can't see much difference. No better, no worse.
Their tactics are nothing more than "High Pressure" tactics similar to the ones that were used in the "Time Share" industry and by used car salesmen.
If it's a free club, for the price of shipping, then stick to your guns and accept ONLY, the free club + S&H.
They try to draw you in by offering you another free club which requires you to actually purchase something else.
They always say, "Now for your trouble, we will be sending you...".
They have tried that with me, but I always tell them that I'm on a fixed income and can't afford to pay for all the extra clubs. That's when the "High Pressure" tactics begin. Each and every time you just say NO, to their offer and the price will continue to drop.
Eventually the salesman will get to his rock bottom price, where you still have to say NO!
Be persistent, like they are and stick to to your story, "Fixed Income & Can't Afford" and "You said it was free for the S&H, because if it is not then we have nothing further to talk about".
They will still send you the club any way, just for the S&H, because they are looking at the bigger picture......That's OK, we'll sell him something later"!
This does take some perseverance, but you can walk away from the deal with your free club.
Bottom line here....
You can't really get mad at them....After all, they only do what you allowed them to do!!!
Reply
Yusto wrote on: Jan 1, 2009
Warrior golf clubs are ok. I am just starting to enjoy their driver. It gets the distance and their 5 and 7 woods will surely rescue you on the fairway. It takes time and practice to finally break-in their clubs. I have their gap wedge and it also does very well. I could not get the 3 hybrid to perform well.
Warrior customer service leaves a lot to be desired. They are impatient and self driven without listening to the customer.
Reply