El Campeon at Mission Inn Golf & Tennis Resort - Resort Review


February 17th, 2012 13:32

Reviewer

First Name Tony
Last Name Aziz
Handicap 12

Course Review and Comments

Had a pre-paid and confirmed tee time that they lost and would not honor. Despite our written confirmation they refuse to admit their mistake. Worst customer service focus i have ever seen from any golf course.

Ratings

Date course was played Sunday 05th of February 2012
Price paid for golf 0
Price comments
Course Design Rating
Course Design Comments
Course Greens/Fairways Condition Rating
Course Greens/Fairways Condition Comments
Course Service Rating
Course Service Comments BEWARE - we arrived at Mission Inn on Super Bowl Sunday to play their premium course El Campeon. They had lost our booking and said we hadn't booked. After showing them our written confirmation they told us that we would have to wait 4 hours to tee off. This would have meant missing the Super Bowl. So as not to waste the day and the hour drive we played their other course, Las Colinas... not very exciting. Mission Inn has refused to accept responsibility for losing our reservation and ruining our day. Once each Winter we travel from Canada to Florida to golf. Mission Inn blew it for us and have shown us that they have no concept of customer service. We won't be back.
Course Facilities Rating
Course Facilities Comments
Course Overall Rating
Play Again No
Recommend No

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Howey in the Hills Golf Package
Dates: any time
Celebrate Mission Inn Resort & Club's 50th anniversary! Our 2 night minimum 50th Anniversary Golf Package includes Club suite accommodations, buffet breakfast, 18 holes of golf with shared cart daily, club storage, range balls, $50 credit for dinner each night, $50 total credit per person to use in the Pro Shop and a commemorative gift item.
Price range: $225