Coral Creek Golf Course Review

August 30th, 2012 00:22


First Name Robert
Last Name Belanger
Handicap 16

Course Review and Comments

Most disappointing golf experience of my life. I have had the luxury of taking annual golf vacations for many years including Pebble Beach, TPC Sawgrass, TPC Scottdale, Grand Cypress and many lesser known (and less expensive) public courses. Let me tell you about Coral Creek. I arrived only 10-15 minutes before my tee time due to a traffic accident on the H1. While trying to hurry, I watched 3-4 bag boys joking around while I unloaded my clubs at the bag drop. I then walked around for a bit trying to find the pro shop. Again, no help. The pro shop took 10 minutes to run my credit card 5 times, making 5 different errors in coding merchandise. I run out to the starter whose is telling another group about how I should have arrived 10-15 minutes before my tee time. No communication between pro shop and starter. Now I am ready to load my own bags onto a cart and get going. Bag boy tells me to "hang loose" as I have missed my tee time. With 10 empty carts in front of me he goes around back and gets another cart and tells me to "use this one". He then proceeds to chastize me about arriving earlier so "his tee times" don't get backed up. He then tells me, "You will be be playing behind a bunch of Asians so get ready for a long day." I think that is very disrespectful and his whole attitude was the worst customer service I have ever seen. Four holes into the round we have a course Marshall "lurking" behind us. You know what I mean by "lurking". Some clubs have courteous Player Assistants. Coral Creek has Marshalls to push you through your round. We are twosome playing behind two foresomes. We are having no trouble keeping up. Hole 12 our specially selected cart runs out of power. If we are not going downhill, we are pushing the cart around the course. No sign of the the Marshall now! No sign of the club cart ALL day. Thankfully, hole16 tees off next to the cart barn. We ask to change carts. Same bag boy with the same attitude reluctantly gives us another cart. Hole 16 approach shot - Marshall shows up again. As we are approaching the tee box on hole 17 - the Marshall is moving the blue tee markers to the back of the black tee boxes. Are you kidding me? We finish the round with 3-4 bag boys still having lots of fun and no interest in helping us with our clubs or bags. We also played Ko'Olau, Hawaii Prince and Royal Kunia each twice. Great courses and more important they know the importance of basic customer service. If you want a relaxing vacation, stay away from Coral Creek.

August 28, 2012 7:52am


Date course was played Tuesday 28th of August 2012
Price paid for golf 69
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Course Overall Rating
Play Again No
Recommend No

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